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Account Information
Account Information
Last updated on 06 May, 2024
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How do I change my size?
Choose between Small - 4X
How do I change/update my address?
Be sure your address is always current and up to date!
How do I change the Type of Package I receive each month?
Change your package to All Thongs, No Thongs, or Surprise Variety. Switch between our monthly or multi-month subscription plans or our single-pair option.
How do I update my billing information?
Ensure your preferred payment method is on file.
How do I reactivate my subscription?
You've missed your Splendies...and we've missed you!
How do I Unskip My Subscription?
I changed my mind, I want my Splendies!
How do I cancel my subscription?
Log in to your account or contact us to cancel before the 8th of the month.
What is Your Cancellation Policy?
All cancellations must be made PRIOR to the 8th of the month.
When is the cutoff date to make any changes, updates, or to cancel to my subscription?
All changes must be made BEFORE the 8th of the month.
When am I billed each month?
Monthly subscriptions start billing on the 11th of each month
How do I change the length of my subscription?
I'm having trouble logging into my Splendies account
https://www.splendies.com/customer/login
Can I skip a month of Splendies?
You can skip a month by logging into your account.
How do I cancel a Prepaid 3 month, 6 month, or 12 month subscription?
What are the benefits of a Multi-Month subscription plan?
Your package ships first, best chance at receiving popular items, SAVE MONEY!
Why is the price on my statement different from the website?
Most states charge sales tax. All prices are listed in US Dollars, so please consider the exchange rate if purchasing from another country.
How do I add a 2nd Splendies Subscription to My Account?
You can never have too many Splendies!
I'm Already a Subscriber. Can I Use a Second Coupon Code?
We only allow one coupon per person/household. Starting a new account can also result in duplicates.
I cancelled my PayPal billing agreement. Can I restart my Splendies subscription?
How do I change my size?